The Transition Support Project is a capacity building project that works with Primary Health Networks (PHNs) and contracted community mental health providers to streamline their National Disability Insurance Scheme (NDIS) processes and support clients to transition to the NDIS.

This website is restricted to staff from those organisations; however, we share many of our resources at our publicly-accessible sister site


The NDIS is one of the largest health reforms in Australia’s history, and represents a significant shift for both people with disability and providers who support them.

The NDIS is a market-based system where providers compete to offer services to individuals; services are funded via an individual’s NDIS package which they may draw down on at their discretion. NDIS packages are tailored to people's individual needs and funded by the Australian federal, state and territory governments. 

Prior to the introduction of the NDIS, people living with psychosocial disability were supported via various programs delivered by community mental health providers, funded by the Commonwealth Government. This included the Partners in Recovery (PIR), Day to Day Living (D2DL), Mental Health Respite: Carer Support (MHR:CS) and Personal Helpers and Mentors Scheme (PHaMS) programs, which ceased on 30 June 2019.

At the moment, many people with psychosocial disability are now being supported by the NDIS, while others are still yet to apply for an NDIS package or are awaiting the outcome of their application.

People who were previously supported by the above Commonwealth-funded programs who have not tested eligibility for the NDIS are supported to do so under the National Psychosocial Support Measure. This funding has been allocated to PHNs who will then contract provider organisations to assist clients to transition to the NDIS or alternate, ongoing support arrangements.

Further details on the psychosocial supports funding and support arrangements are available on the Department of Health Website - Psychosocial Support for People with Severe Mental Illness.

Transition Support Project

The Transition Support Project is based at Flinders University and is funded by the Australian Government Department of Health and the Department of Social Services.

Prior to 30 June 2019, the Transition Support Project worked closely with providers delivering the Commonwealth-funded community mental health services listed above as they supported many of their clients to transition to the NDIS in the early part of the NDIS rollout.

The project now supports Primary Health Networks and provider organisations who have been contracted to transition remaining ex-clients to the NDIS under the National Psychosocial Support Measure (NPS).

We aim to assist these organisations to:

  • build their knowledge and expertise of the NDIS and the transition process
  • successfully transition NPS transition clients to the NDIS or alternative supports
  • reshape and become NDIS providers.

Our activities and services include:

  • site visits and tailored training
  • resource development, including online training modules, webinars, articles, tools and more
  • a weekly e-newsletter
  • this web-portal, as a medium for sharing information, tools, resources
  • informal troubleshooting and network building.

The project also maintains strong links with the National Disability Insurance Agency, Department of Health and Department of Social Services.

We also work to improve the flow of information between government bodies and organisations, and to recognise and flag key challenges and emerging themes so these can be addressed.

In case of crisis, please contact:

13 11 14 (24 hour crisis hotline)

Kids Help Line
1800 55 1800
Online counselling available at

1300 78 99 78

Suicide Call Back Service
Free nationwide counselling
1300 659 467