The Transition Support Project is a capacity building activity supporting organisations delivering the following programs, during the transition to the National Disability Insurance Scheme (NDIS):


  • Partners in Recovery (PIR)
  • Day to Day Living (D2DL)
  • Personal Helpers and Mentors (PhAMs) 
  • Mental Health Respite: Carer Support (MHR:CS).



One way that the Australian Government supports people living with psychosocial disability is by funding community services organisations to deliver the following programs:

These programs will cease to be funded as of 30 June 2019, as the people they currently support transition to the National Disability Insurance Scheme (NDIS).

The NDIS is one of the largest health reforms in Australia’s history, and represents a significant shift for both people with disability and providers who support them.

The NDIS is a market-based system where providers compete to offer services to individuals; services are funded via an individual’s NDIS package which they may draw down on at their discretion rather than the traditional block funding model that has been used in the past.

Transition Support Project

The Transition Support Project is based at Flinders University, funded by the Australian Government’s Department of Health and Department of Social Services, until 30 June 2019.

We support PIR, D2DL PHaMs and MHR:CS organisations during the national rollout of the NDIS, maintaining strong links with the National Disability Insurance Agency, Department of Health and Department of Social Services.

We aim to assist these organisations to:

  • support their clients to apply to (and where eligible, join) the NDIS
  • continue to provide program services during the transition phase
  • reshape and become NDIS providers.

In particular, this means:

  • helping organisations engage with the National Disability Insurance Agency
  • sharing information and strategies for transitioning eligible clients to the NDIS
  • equipping organisations with the knowledge and tools to operate as providers of NDIS services.

Our activities and services include:

  • a national annual meeting to increase networking and information flow, plus state/territory meetings
  • a growing collection of new and existing resources, including online training modules, webinars, articles, tools and more
  • a weekly e-newsletter
  • this web-portal, as a medium for sharing information, tools, resources
  • specialised training, delivered directly to regions or organisations
  • informal troubleshooting and network building.

We also work to improve the flow of information between government bodies and organisations, and to recognise and flag key challenges and emerging themes so these can be addressed.

Finally, we also host the Department of Health’s reporting platform, ‘TRIS’ used by PIR and D2DL to monitor and report on the in-kind services they are providing to people with a funded NDIS package.

About Partners in Recovery (PIR)

PIR supports around 20,000 people (and their carers and families) with severe and persistent psychosocial disability, significant functional impairment, and complex needs.

PIR clients are likely to experience difficulties maintaining stable accommodation, and in completing basic daily living activities. They have often ‘fallen through the cracks’ and require intensive support.

PIR supports these people by coordinating the multiple sectors, services and supports they come into contact with to work in a more collaborative and integrated way.

It does this by:

  • facilitating better coordination of clinical and other supports and services to deliver 'wrap-around' care individually tailored to the person's needs
  • strengthening partnerships and building better links between various relevant clinical and community support organisations
  • improving referral pathways to facilitate access to relevant services and supports
  • promoting a community-based recovery model to underpin all relevant clinical and community support services.

More information on PIR may be found at:

About Day to Day Living (D2DL)

D2DL helps people with severe psychosocial disability who struggle to manage their daily activities and to live independently in the community.

It aims to help them overcome social isolation; participate in social, recreational, community and educational opportunities; live at an optimal level of independence in the community; learn new skills; increase their confidence; and accomplish personal goals.

The Department of Health funds 40 organisations at 60 sites around Australia to provide structured and socially-based day activities, such as:

  • cooking classes
  • bushwalking, gym classes and swimming classes
  • arts, such as drama, drawing, pottery, creative writing, painting classes
  • vocational activities such as volunteering groups, return to work skill development groups, computer classes, trips to local TAFEs and neighbourhood houses to explore study options
  • social outings.

For further details visit

About Personal Helpers and Mentors (PHaMS)

PHaMs provides individual, practical assistance to people with severe psychosocial disability to help them achieve their personal goals, develop better relationships with family and friends, manage their everyday tasks, live independently and overcome social isolation. 

PHaMS takes a strengths-based, recovery approach to providing increased opportunities to people whose lives are heavily impacted by mental illness. PHaMs participants are supported to undertake a self-directed personal recovery journey.

Participants receive one-to-one and ongoing support to access services and to participate economically and socially in the community, increasing their opportunities for recovery.

For further information, visit:

See also the Operational guidelines

About Mental Health Respite: Carer Support (MHR:CS)

MHR:CS supports the carers of people with psychosocial disability, whose capacity to provide care is reduced by their own health and wellbeing issues (or other factors).

MHR:CS provides relief from the caring role, through:

  • in-home or out-of-home respite 
  • social and recreational activities
  • carer support, including counselling, practical assistance, social inclusion activities, case management
  • education, information and access including community mental health promotion.

MHR:CS helps carers and their families to continue in their caring roles, improve their health and wellbeing and participate socially and economically in the community. 

For further details, visit:


In case of crisis, please contact:

13 11 14 (24 hour crisis hotline)

Kids Help Line
1800 55 1800
Online counselling available at

1300 78 99 78

Suicide Call Back Service
Free nationwide counselling
1300 659 467